Privacy Policy

1. Introduction

SN Vortiq Solutions Pvt. Ltd. ("SN Vortiq", "we", "us", "our") operates the website snvortiq.com. This Privacy Policy explains how we collect, use, disclose and protect information about you when you visit our website or contact us.

2. Information We Collect

Information you provide directly:

• Name, company name, designation, email address, phone number, and message when you submit our contact form

Information collected automatically:

• IP address, browser type, pages visited, time on site, via Plausible Analytics (cookieless, privacy-first)

• We do NOT use Google Analytics
• We do NOT use advertising cookies
• We do NOT sell your data

3. How We Use Your Information

• To respond to your enquiries
• To send you information you requested
• To improve our website
• To comply with legal obligations

4. Data Storage and Security

• Contact form data stored securely in our backend database (hosted on AWS)
• Industry-standard encryption in transit
• Access restricted to authorized SN Vortiq personnel only
• We do not store payment information

5. Cookies

• We use minimal, essential cookies only
• No advertising or tracking cookies
• No consent banner required as we use privacy-first analytics

6. Third Party Services

• Supabase: form data storage
• Plausible Analytics: privacy-first website analytics
• Google Maps: embedded map on contact page (Google's privacy policy applies)

7. Your Rights (PDPB / GDPR applicable)

• Right to access your data
• Right to correct your data
• Right to delete your data
• Right to withdraw consent
• Contact: sales@snvortiq.com to exercise any right

8. Data Retention

Contact form submissions retained for 2 years for business purposes, then deleted.

9. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy. Last updated date shown at top. Continued use constitutes acceptance.

11. Contact Us